Elements and Performance Criteria
- Provide a service to intoxicated clients
- Assess level of intoxication and nature and extent of drug use according to organisation policy and procedure
- Report behaviour or physical status inconsistent with alcohol and/or drug use to the appropriate person and/or seek assistance
- Where necessary, provide first aid and seek assistance from a health professional
- Provide client with a safe and secure environment in which to sober up
- Monitor client's physical state regularly in accordance with organisation polices and procedures to ensure health and safety
- Document services provided to client in accordance with organisation reporting requirements
- Assist client with longer term needs
- Assist client with activities of daily living
- Provide information as appropriate on alcohol and other drugs issues including services available
- Contact families and/or support networks upon request of the client and in accordance with organisation policies
- Assess client in accordance with organisation policy and procedure to determine if they represent a risk to themselves or others by leaving the facility
- Apply strategies to reduce harm or injury
- Maintain calm and confident manner in contact with client
- Conduct interactions with clients in a fair, just, humane and positive manner
- Use strategies identified in organisation response plan
- Maintain safety of self and others
- Provide services to client in a manner consistent with organisation infection control guidelines
- Seek emergency assistance as required